FAQ

Does GIRI work offline?

What works without a connection and what doesn’t: at the workstation and when creating instructions.

Updated · GIRI 12.80.1

The short answerPartly. An instruction opens without a connection if it was opened on the device before or made available offline in advance. Creators can record and edit in the installed app without a connection. Approving and opening an instruction for the first time need a connection.

At the workstation

  • The copy on the device is made automatically the first time an instruction is opened. To save an instruction in advance, use Make available offline in its ⋯ menu; for a whole folder, use the folder’s ⋯ menu. This needs a connection once.
  • Checklist results wait on the device and are sent as soon as the connection is back.
  • Without a connection you cannot open an instruction for the first time, send feedback, load a new language or sign in to training with a PIN. Photos for Not OK and Note taken offline do not arrive.
  • GIRI deletes copies that have not been opened for 90 days.
  • On an iPhone, install GIRI as an app. Otherwise iOS clears the storage after 7 days.
The instruction’s menu shows whether the copy on the device is complete
The instruction’s menu shows whether the copy on the device is complete

More in Using instructions without a connection.

When creating

  • The installed app starts without a connection if you have signed in once with a connection.
  • Whatever you record or change offline, GIRI uploads as soon as the connection is back.
  • On a phone, you can also submit for approval without a connection. If you have approval rights yourself, choose Only submit – someone else approves. Approving needs a connection.

More in Recording and editing without a connection.

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